Privacy Policy
Last updated: August 22, 2026
1. Introduction
At Scan2Grow, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our AI-powered plant identification service.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any aspect of this policy, we recommend that you do not use our service.
2. Information We Collect
2.1 Personal Information
When you register for our service, we collect the following personal information:
- Email address
- Name (optional)
- Password (stored encrypted)
- Registration date
- Service usage information
2.2 Plant Images
When you use our identification service, we collect the plant images you upload for analysis. These images are processed using third-party artificial intelligence services to provide identification and care advice.
2.3 Usage Information
We automatically collect certain information about how you use our service, including:
- IP addresses
- Browser type and version
- Pages visited and time spent
- Date and time of access
- Device information
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our plant identification service
- Process your plant analysis requests
- Manage your account and preferences
- Communicate with you about your account and our services
- Improve our service and develop new features
- Detect, prevent and address technical issues
- Comply with legal obligations
4. Sharing Information with Third Parties
4.1 AI Services
Images you upload are sent to third-party artificial intelligence services (OpenAI) for processing and analysis. These services are subject to their own privacy policies and terms of service.
4.2 Service Providers
We may share your information with trusted service providers who help us operate our service, such as hosting providers, payment services and analytics.
4.3 Legal Requirements
We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal processes, protect our rights or the safety of other users.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Plant images are retained temporarily for processing and may be automatically deleted after a certain period to optimize storage.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal information
- Right to rectify inaccurate information
- Right to delete your personal information
- Right to restrict processing
- Right to data portability
- Right to object to processing
8. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, manage guest user sessions and analyze site usage.
You can configure your browser to reject cookies, but this may affect the functionality of our service.
9. Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "last updated" date.
We recommend that you review this policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have questions about this Privacy Policy or about our privacy practices, you can contact us at:
Valencia Advertising SL
Email: privacy@scan2grow.com
Address: Calle Guillem de Castro 9, 5
46007 Valencia, Spain
VAT: ESB98818131
๐ Privacy Commitment
At Scan2Grow, your privacy is our priority. We are committed to being transparent about how we handle your information and giving you control over your personal data.